This accessibility statement applies to all webpages under the domain intameside.co.uk.

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This website is run by Tameside Metropolitan Borough Council (TMBC), supported by Playmaker Creative Studio LLP. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts (using your browser or device settings)
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

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We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

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How accessible this website is

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We know some parts of this website are not fully accessible:

  • some PDF and Word documents are not fully accessible to screen reader software
  • some embedded or linked video content does not have captions or transcripts

Otherwise, the website has been designed to be compatible with screen readers, keyboard navigation and other assistive technologies.

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Feedback and contact information

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If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email events@tameside.gov.uk
  • call 0161 342 8355
  • or write to: Development Team, Ashton Old Library, Old Street, Ashton-under-Lyne, Tameside, OL6 7SG

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We will forward your enquiry onto the relevant service area for individual requests.

If you cannot view the map on our ‘contact us’ page, call or email us for directions.

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Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website.

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact:

  • events@tameside.gov.uk
  • Telephone: 0161 342 8355

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Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

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Technical information about this website’s accessibility

Tameside Metropolitan Borough Council (TMBC) is committed to making intameside.co.uk accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

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Compliance status

This website is currently under review for compliance with the Web Content Accessibility Guidelines version 2.1 AA standard.

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Non-accessible content

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Non-compliance with the accessibility regulations

  • Some documents (PDFs and Word files) do not meet accessibility standards, for example they may not be structured to be fully compatible with screen readers. This fails WCAG 2.1 success criterion 1.1.1 (non-text content) and 1.3.1 (info and relationships).
  • Some embedded or linked video content does not include captions or transcripts. This fails WCAG 2.1 success criterion 1.2.2 (captions).

When we publish new content, we’ll make sure it meets accessibility standards.

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Content that’s not within the scope of the accessibility regulations

  • PDFs and other documents: The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. Any new PDFs or Word documents we publish will meet accessibility standards.
  • Live video: We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

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What we’re doing to improve accessibility

We are continually working to improve accessibility across the site.

  • Accessibility testing is carried out by Playmaker Creative Studio LLP using a combination of automated and manual testing methods.
  • Known issues with documents and videos are being reviewed, and new content is being created with accessibility in mind.

Preparation of this accessibility statement

  • This statement was prepared on 11/09/2025.
  • It was last reviewed on 11/09/2025.
  • The website was last tested by Playmaker Creative Studio LLP in September 2025.

Accessibility statement